Thursday, January 28, 2010

Great customer service

As i can recall one of the one the best experience i had with great customer service was when i went to go get an oil change at Urea Motor Sports. I went to this specialty shop to get my oil change because I have an imported truck and I want imported oil for it. There were only few shops that carried the oil that I needed. When i walked in to get the oil change i didn't expect much from the place. I just walked in like it was any other car service places. Then when the mechanic greets me I got surprised, because he was exceedingly friendly. I thought he was a little bit on the fruity side. But after I started having a light conversation with him about the service I needed, I got that thought out of my mind. The service was great because he did not only hook me up with a full synthetic oil change at a discount price, but he also gave me n new k&n intake filter for free. He did that for me because I was a new client. Also he provided me with knowledge about my truck. Not that many car service place that I know of really take care of their clients like that anymore. They all just want to sale you services and parts that you don’t need. I feel pretty good to be able to go to a car service where they take care of their customers. From this experience I learned that there are still people out there that really care about others, and I shouldn’t judge people just because they are nice. Until this day I still go to this spot to get my car worked on, but just as I was about to go get my oil change last week, I totaled my truck…

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