Thursday, January 28, 2010

Great customer service

As i can recall one of the one the best experience i had with great customer service was when i went to go get an oil change at Urea Motor Sports. I went to this specialty shop to get my oil change because I have an imported truck and I want imported oil for it. There were only few shops that carried the oil that I needed. When i walked in to get the oil change i didn't expect much from the place. I just walked in like it was any other car service places. Then when the mechanic greets me I got surprised, because he was exceedingly friendly. I thought he was a little bit on the fruity side. But after I started having a light conversation with him about the service I needed, I got that thought out of my mind. The service was great because he did not only hook me up with a full synthetic oil change at a discount price, but he also gave me n new k&n intake filter for free. He did that for me because I was a new client. Also he provided me with knowledge about my truck. Not that many car service place that I know of really take care of their clients like that anymore. They all just want to sale you services and parts that you don’t need. I feel pretty good to be able to go to a car service where they take care of their customers. From this experience I learned that there are still people out there that really care about others, and I shouldn’t judge people just because they are nice. Until this day I still go to this spot to get my car worked on, but just as I was about to go get my oil change last week, I totaled my truck…

Thursday, January 14, 2010

About me

I'm a graphic designer with three years of experience. Currently I am working on my bachelors degree in web-design at the Art Institute of Las Vegas. I have worked for various small businesses around town as a free-lance graphic designer. I've helped these businesses by providing unique and distinguished branding for their business, and provided them with different business marketing needs. Such as: Logo design, business cards, fliers, banners, and signs. I exceedingly enjoy being in the visual communication world, because its an escape from reality where I can make all my imaginations come to live and help out others. Originally I was born in Beijing, China, now I live in Las Vegas NV. Both places are surprising exciting. I often travel back to China to get back in touch with my roots. China never seem to stop surprising me every time I go back to visit, their always something new and interesting happening. This also helps me to expand my imagination for my work and new business opportunities.